zora Platform Account Terms
These terms outline the conditions under which we at zora provide our gaming and sportsbook service. When you open an account with us, you agree to follow our rules around deposits, withdrawals, account conduct, and dispute resolution. Our service is available only where local law permits, and you are responsible for verifying that access complies with your jurisdiction's regulations.
We operate live-dealer tables, sportsbook markets covering Liga 1, Piala Indonesia, Piala AFF, MotoGP, and esports titles, plus slot games. Your account balance covers all products on zora. Deposits accept DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet. All transactions are encrypted and logged for your protection and ours.
Read this page carefully. By continuing to use zora, you acknowledge these terms.
Account Eligibility and Registration on zora
To open an account with us, you must be of legal age in your jurisdiction and capable of entering a binding contract. We require accurate personal information—your real name, contact details, and banking information. False or misleading information can result in account suspension and forfeiture of funds.
During registration, we send a confirmation link to your email or SMS. You must complete verification within the timeframe we provide. If you do not verify, your account remains inactive and cannot fund or withdraw.
Once verified, your account is live. You can deposit funds immediately using your preferred payment method. We do not charge deposit fees; your bank or e-wallet provider may assess transaction charges depending on your account type.
Our zora Deposit and Withdrawal Workflow
We accept deposits from all DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet accounts. Deposits settle within seconds for e-wallets and mobile banking; bank transfers follow standard clearing windows (typically one business day). Once your deposit appears in your zora balance, you can use it immediately on any game or market.
To withdraw, you request a cash-out in your account settings, select your payment method, and confirm. We process withdrawals within one business day for most methods. Some withdrawals may be delayed if we need to verify your identity or if your account shows unusual activity patterns.
- E-wallets (local payment, online payment, e-wallet, mobile banking, local payment): Deposits and withdrawals typically complete within minutes.
- online payment: Deposits and withdrawals settle same-day or next-day depending on your bank.
- Bank transfer (e-wallet, mobile banking, local payment, online payment): Deposits and withdrawals follow standard clearing (1–2 business days).
- Pending verifications: If we request KYC documents, we process withdrawal requests once verification is complete.
How We Handle Bonus Offers on zora
We may offer promotional bonuses to new or returning accounts. Any bonus comes with specific terms—usually a playthrough requirement, valid game categories, and expiry dates. We describe these terms clearly in the promotion details before you claim a bonus.
Bonuses are account credit only and cannot be withdrawn as cash unless you meet the stated playthrough. If you breach the terms (e.g., using a bonus on an excluded game category), we may forfeit the bonus and any winnings derived from it. We do not allow bonus abuse or systematic advantage-taking across multiple accounts.
Your Conduct on Our zora Platform
You agree not to use zora for unlawful purposes, fraud, or money laundering. You will not share your account login with others or attempt to manipulate our systems. You will not use automated scripts, bots, or other tools to exploit games or odds. You will not create multiple accounts to circumvent limits or claim bonuses repeatedly.
Breach of conduct rules can result in account suspension, forfeiture of funds, or legal action. We monitor for suspicious patterns and reserve the right to investigate any account we believe is being used improperly.
Settling Disputes on zora
If you dispute a game outcome, a settlement decision, or a payment transaction, contact our support team with your account ID, transaction reference, and description of the issue. We investigate using our account logs, broadcast recordings (for live games), and payment records.
Most disputes are resolved within 5 business days. If we uphold your claim, we credit your account. If we reject it, we explain our reasoning. You may appeal once; we review your appeal using the same evidence and may consult external parties if needed.
Transparency in dispute handling is core to our operation. We log everything—every transaction, every game, every settlement—so we can back up every decision.
How We Protect Your Data on zora
All account data—your name, contact details, banking information, and transaction history—is encrypted in transit and at rest. We use industry-standard SSL/TLS protocols. Your banking credentials are never stored directly on our servers; payment providers handle authentication.
We retain your data for the life of your account plus a retention period for regulatory compliance. You may request data export or deletion under local privacy law; contact support for details. We do not sell or share your personal data with third parties except as required by law.
Jurisdiction-Restricted Service Notice
Our services are available only where local law permits. We do not offer our services in jurisdictions where online gaming or sports betting is prohibited. Users bear responsibility for verifying that access and use comply with their own jurisdiction's law.
If you access zora from a restricted jurisdiction, you do so at your own risk. We reserve the right to suspend or close accounts that breach local regulations. Any funds in suspended accounts may be frozen pending investigation.
Summary of Our zora Terms
These terms establish a service agreement between you and zora. You agree to provide accurate information, follow account conduct rules, and comply with your jurisdiction's law. We agree to protect your account, process deposits and withdrawals fairly, and settle disputes transparently.
Payment methods are diverse—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet—so you can fund your account conveniently. All transactions are encrypted and logged. If disputes arise, we investigate using archived records and account activity data.
By using zora, you agree to these terms. If you do not agree, do not open or use an account. For questions about these terms, contact our support team. For detailed privacy and data practices, see our privacy policy